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6 Steps to Enhancing the Guest Journey

Follow the Guest is Hoist Group’s way to ensure that you have more satisfied and returning guests by enhancing the guest experience. When your guests check-out, their level of fulfillment will depend on the overall experience – not only during their stay, but before and after checking out, too. With the latest technology you can tailor the guest experience to make sure your guests check-out with a smile.

6 steps to enhancing the guest journey >>

Hoist Group is the complete hospitality partner for hotels and public operations. With more than 20 years of proven hospitality experience, Hoist Group is the market leader in innovative High Speed Internet Access, Conference services, TV & Content solutions, PMS and back-office software as well as other guest-facing amenities. Many hotel chains, flagship independent hotels have entrusted their IT to Hoist Group. With HQ in Sweden, the company has offices in 18 countries across the EMEA.