Premium pub collective Upham Pub Group, is celebrating after earning ‘Outstanding Service’ accolades from GoHotels.com for two of its pubs; The Running Horse, Winchester and The Peat Spade Inn, Stockbridge.
The GoHotels.com awards are presented to selected establishments that consistently achieve high customer review ratings in; cleanliness, facilities, location, rooms and service – with both pubs achieving an outstanding customer review rating of 90%.
This year has seen success after success for Upham pubs, with both country inns also receiving two AA rosettes – demonstrating the experience and passion of the teams that deliver superb food, quality drinks and outstanding customer service.
Upham Pub Group is the fastest growing premium pub group in the South of England, with 16 pubs and a craft brewery within its portfolio. The group has given a new lease of life to long-standing community pubs, as well as producing a delicious range of ales from the newly expanded Upham Brewery.
Upham, has a proven formula for generating substantial value and each pub is individual to its community, whilst meeting the needs of destination customers with significant focus on quality, location and price.
Chris Phillips CEO of Upham Pub Group, said: “We are incredibly humbled to be presented with an ‘Outstanding Service’ award from GoHotels.com. Our front of house teams work extremely hard to ensure our customers are well looked after – and we couldn’t be prouder to be recognised.
“We pride ourselves on the level of service we provide across the Upham portfolio, and we thank our wonderful customers for their incredible feedback. We couldn’t do it without them!”