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Direction Training – Online Hospitality Training Modules

Specialist interactive hospitality elearning – designed by operators for operators

If you want to deliver consistent standards, upskill your staff, set a benchmark for your standards or address a specific training need, Direction Hospitality Training have a range of professional eTraining programmes such as Professional Food Service, Wine and Champagne Skills, Giving Great Customer Service and Induction Compliance. Using recognised best practice standards our programmes meet your needs at a fraction of the cost of traditional training methods.

Our etraining programmes bring classic training techniques to the screen!

With our operational background and experience we understand hospitality and know that no business works the same way … so neither do we! We offer flexible ways to use our programmes from having your own portal with multiple or single programmes to buying directly from our website for instant access.

  • Fully interactive modules using question and visual techniques designed to focus the learner and ensure maximum learning
  • Fully voiced with access to notes
  • End testing with a passmark which generates a learner certificate
  • Additional resources are added to some modules
  • Personal help desk 7 days a week and into the evenings!
  • User friendly learner management system with robust reporting processes
  • If you have a bit more budget! …. We will tailor modules to reflect your own standards and procedures

Your staff training is in safe hands!

Judith Clarke heads the development team at Direction Training and with over 40 years of operational and training experience in hotels from private SME’s to 5*, Judith has a clear understanding of the needs of hotel businesses and their staff.

Judith was also involved with the work of the Best Practice Forum and Hospitality Skills Alliance, where she headed the team to develop and deliver business training  packages, managed and trained assessors for the Accredited in Meetings and Excellence Through People accreditations and with the member professional academies of the Hospitality Skills Alliance (HSA), developed added value learning for hospitality staff and apprenticeships.

Graeme, Director of elearning, not only brings IT expertise but has experience on the event circuit with Sodexo and Compass and still works at key events such as Farnborough and Paris Air Shows.

As the e training partner for the AA you can access a 15% discount.


Watch out for Professional Housekeeping … coming soon…..!!

Please visit our website for further information:

Or please contact Graeme or Judith on 01252 890995 or and we would be very happy to discuss your training needs and guide you to a solution right for you.