Speakers at the Master Innholders’ 23rd Annual General Managers’ Conference, taking place at Grosvenor House London on 11-12th January 2016, will be outlining the newest trends and most successful techniques for the year.
Session themes this year range from leadership behaviour to crisis PR, teaching delegates how to excel in their career and business.
On the first day of the conference, Martin Couchman OBE will outline new legislation affecting the industry over the coming year. He will provide commentary on the National Living Wage, gender pay reporting, the apprentice levy and supply chain reports.
He will also discuss handling of the service charge and developments in food issues, with a new BHA statutory hygiene guide. A serious session not to be missed by those wanting to start the New Year in the right way.
Robbie Bargh, founder of Gorgeous Group, will wax lyrical about the importance of storytelling and an A to Z of the best storytelling in restaurants, bars and lounges. Throughout, he’ll also be discussing the nature of stories: why do we tell stories, how do we best tell stories and what do they do for us?
Prices start at £150+VAT with discounted rates available for Master Innholders, St Julian Scholars and hoteliers. To book your place for the General Managers’ Conference 2016 please visit www.masterinnholders.co.uk/conference/booking or for more information on this year’s speakers visit the Master Innholders website.