Mandarin Oriental Appoints Barbara Göttling As General Manager Of Mandarin Oriental, Munich

Mandarin Oriental Hotel Group is delighted to announce the appointment of Barbara Göttling as General Manager of Mandarin Oriental, Munich. Ms Göttling took up her new position on 1 May 2026, succeeding Marc Epper.

Born in Vienna, Barbara Göttling brings more than 20 years of international experience in luxury hospitality. Most recently, she served as General Manager of Mandarin Oriental, Prague, where she drove the hotel’s strategic development and successfully strengthened its position as an internationally recognised destination with a strong local identity.

Throughout her global career, Ms Göttling has held senior leadership roles across Sales, Marketing and Operations with renowned hotel groups including Hyatt and Accor. Her approach to contemporary luxury combines operational excellence and strategic insight with an intuitive understanding of people and a deep commitment to distinguished hospitality. In addition, she is actively engaged as a mentor and participates in a range of networks and communities dedicated to empowering and sustainably supporting women in the hospitality industry.

In her new role, Barbara Göttling will lead the continued strategic evolution of Mandarin Oriental, Munich, further reinforcing its position as one of Europe’s leading luxury hotels. Her focus will include the creation of highly personalised guest experiences, fostering an authentic connection to the city of Munich, and the ongoing development of a service culture defined by mindfulness, precision and timeless elegance.

Commenting on her appointment, Barbara Göttling said: “For almost 25 years, Mandarin Oriental, Munich has been among Germany’s leading hotels and, as one of the first Mandarin Oriental properties in Europe, has played a formative role within the Group. To continue this exceptional legacy with clarity and respect, to position the hotel as a distinctive place of connection and lived hospitality for Munich and guests from around the world, while remaining true to the cultural roots and Asian heritage of the brand, is my clear aspiration. Equally important to me is creating an inspiring and appreciative environment for our passionate colleagues – because only those who feel valued, supported and truly seen are able to delight our guests with authenticity, warmth and at the highest level.”